At Adrian Gear, we aim to provide you with a seamless shopping experience, including reliable and timely shipping of your orders. This Shipping Policy outlines the details regarding shipping methods, delivery times, and related information.
We currently ship to addresses within the United States and select international locations. If you have questions about shipping to your location, please contact our Customer Support team.
Orders are typically processed within 1-3 business days of receipt. Business days exclude weekends and holidays. You will receive a confirmation email once your order has been processed and is ready for shipment.
We offer a variety of shipping options for your convenience. Shipping rates are calculated based on the shipping method selected, the weight of the items, and the delivery address. The available shipping methods include:
Note: Delivery times may vary based on your location and the shipping carrier.
Once your order has shipped, you will receive an email with tracking information, allowing you to monitor the status of your delivery.
For international orders, customs duties and taxes may apply, which are the responsibility of the customer. Please note that delivery times for international orders may be longer and can vary based on customs processing.
We are unable to ship to P.O. Box addresses or APO/FPO addresses. Please provide a valid street address for shipping.
If your package is lost or arrives damaged, please contact our Customer Support team within 7 days of the expected delivery date. We will assist you in resolving the issue, which may include filing a claim with the shipping carrier.
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we may be unable to make changes.
For any questions regarding our Shipping Policy or to inquire about your order, please contact us at: [email protected].
